Customer Service Operations
HOMELAND SECURITY, DEPARTMENT OF › US IMMIGRATION AND CUSTOMS ENFORCEMENT › CHIEF FINANCIAL OFFCER ADMINISTRATIVE SERVICES
Responses are due 2026-09-01, 12:00 (UTC−04:00).
View on SAM.gov →Official listing
- Posted
- 2026-08-04
- Response deadline
- 2026-09-01, 12:00 (UTC−04:00)
- Set-aside
- Small Business Set Aside - Total (SBA)
- NAICS code
- 541611
- Product/service code
- R408
- Place of performance
- Washington, DC, 20536, USA
Description
The requirement is to support ICE/OFM in operating efficiently and effectively to provide superior customer service to DHS Customer Components, internal ICE customers, and ICE Leadership and Management in compliance with applicable statute, regulation, and policy. The contractor will provide operational, technical, and administrative support for monthly, quarterly, and annual operations, including the Customer Billing Model (CBM), financial systems, and deliverables as outlined in the Performance Work Statement (PWS).
Primary contact
Valerie Phillips · [email protected]
Every notice on this board links its official SAM.gov listing — verify details there before responding.
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